Job Description:

Location: Snetterton, Norfolk
Job Type: Permanent, Full-Time

We are looking for an organised, proactive and customer-focused Sales Administrator to join a busy and established business based in Snetterton.

This is a varied role supporting the sales team and helping to ensure customers receive a smooth, efficient service from initial enquiry through to order completion. You’ll be someone who enjoys being busy, takes pride in getting the details right and is confident communicating with customers and colleagues.

The ideal candidate will have previous experience within sales administration, customer service or a similar office-based environment. Most importantly, we’re looking for someone with a positive attitude, good attention to detail and the ability to manage multiple priorities.

• Providing day-to-day administrative support to the sales team
• Handling customer enquiries by telephone and email in a professional and friendly manner
• Processing customer orders accurately and efficiently
• Preparing quotations, sales documentation and relevant paperwork
• Updating customer records and maintaining accurate information on internal systems
• Liaising with customers to provide order updates and resolve any queries
• Supporting the sales team with follow-ups and general administration
• Coordinating with internal departments to ensure orders are processed and delivered correctly
• Monitoring outstanding orders and ensuring any issues are followed through
• Assisting with invoicing and other sales-related administration where required
• Maintaining organised and up-to-date filing and records
• Building strong working relationships with both customers and colleagues
• Providing general administrative support to the wider office when required

We’re looking for someone who is:

• Organised and detail-focused, with a strong eye for accuracy
• Customer-focused and confident speaking with people over the phone and by email
• Proactive, with the ability to spot what needs doing and get on with it
• Comfortable working in a busy environment where priorities can change
• A good communicator who enjoys working as part of a team
• Confident using Microsoft Office and computer-based systems
• Able to manage multiple tasks while maintaining a high standard of work
• Reliable, approachable and professional
• Keen to develop within a long-term role

Previous experience in a sales administration, customer service, order processing or commercial office environment would be beneficial, although the right attitude and transferable experience will also be considered.

• Permanent, full-time position
• Based in Snetterton, Norfolk
• Opportunity to join an established and growing business
• Varied role with plenty of interaction across the business
• Supportive team environment

This would suit someone who enjoys having a role where no two days are exactly the same. You’ll be an important link between customers and the sales team, so being approachable, organised and willing to get involved is key.

If you’re looking for a stable, long-term opportunity where you can build your experience and become a valued member of a busy team, we’d love to hear from you.

Get in touch with Jade at Select Recruitment for more information, or apply now.