Job Description:

Supporting People on Probation Navigator

Location: Norwich

Salary: £26,000 per annum

Vacancy Type: Permanent, Full Time

We’re looking for passionate, motivated people to join our Supporting People on Probation Team in Norfolk as a Supporting People on Probation Navigator.

At Forward Trust, we believe that another life is possible. Whatever someone’s past, we believe they can make positive changes and build a fulfilling future. If you’re passionate about helping people move forward, this could be the role for you.

What we are looking for

• Someone who is passionate about helping people make positive changes in their lives.
• Someone who believes that everyone has the potential to turn their life around, whatever their past.
• Someone who is confident building positive relationships and rapport with others.
• Someone who is empathetic, non-judgemental and able to support people with a range of needs.
• Someone with good communication and interpersonal skills.
• Someone who is motivated, reliable and able to take responsibility for their work.
• Someone who can work well with colleagues and external professionals.
• Someone who can maintain accurate and detailed records.
• Someone who is willing to learn and engage with training and support.
• Experience in probation, prisons, policing, courts, psychology, counselling, education, social services, health, social prescribing or foster care would be beneficial.
• We also welcome people who can bring transferable skills and valuable life experience from other backgrounds.
• A full UK driving licence is desirable, as travel between venues is essential.

What you will be doing

• Supporting adults on probation to make positive and lasting changes in their lives.
• Building trusting and supportive relationships with Service Users.
• Helping Service Users understand their lifestyle, relationships, emotional wellbeing and the factors that may contribute to offending.
• Supporting people to move away from relationships and situations that may lead to offending.
• Helping Service Users build and maintain positive relationships with family and significant others.
• Agreeing Action Plans and interventions with Service Users and Probation Practitioners.
• Delivering 1:1 support sessions and interventions.
• Facilitating group interventions and activities.
• Supporting people before and after release from prison.
• Working alongside Probation Practitioners and other professionals.
• Supporting Service Users to access health, wellbeing and other essential services.
• Helping people overcome social exclusion and build positive connections in their communities.
• Taking part in practical and community-based activities and projects.
• Keeping clear, accurate and up-to-date records of all contacts and interventions.
• Ensuring all support is delivered safely, professionally and in line with the individual’s sentence conditions.
• Making every contact count and helping Service Users move forward to another life.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

Flexible working

Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace.

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme 

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata'd for part time employees)

Access to Blue Light Card

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

Death in Service Payment (2x annual salary) 

Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.